Terms & Conditions

Hackney Cars provide London Airport transfers  to and from the following London Airports:

London City Airport, London Gatwick Airport, London Heathrow Airport, London Luton Airport and London Stansted Airport.

Hackney Cars does not supply London Taxis or Black Taxis. We supply smart, modern saloon cars, estate cars and MPVs.

Booking

You may book anytime over by calling our London based call centre. The booking process is simple and takes only a few seconds and your car will be dispatched according to your instructions.

You will be asked which type of vehicle you require for a safe and comfortable transfer to or from your London Airport. Our helpful experienced operators will also ask for the amount of passengers travelling and the amount of luggage.

We provide free child seats and booster seats. Unlike most London Taxis.

Collection

We can pick you up from anywhere in the Greater London and take you to anywhere in the UK so please feel free to call our office and ask for a quote.

Hackney Cars are extremely competitive and we pride ourselves on being a low cost operator. We can certainly beat any like for like quote.

You will find that Hackney Cars are one of the largest cab firms in London and that is why Hackney Cars are able to keep our prices very competitive.

Please note, that the prices to pick up from all London Airports do not include any car [park charges which the Airport may charge. All passengers are allowed to have 30 minutes free waiting time. However, any additional waiting time is charged at £12 per hour or £1 per five minutes. This may occur after the flight has landed but whilst passengers collect their luggage and clear customs.

All London Airport Transfer passengers will be met at the exit of customs, by one of our drivers, who will be holding a name board, which will usually have your name, flight number and destination displayed on it.
Our driver will always have your mobile phone number and will generally call or text you to let you know he or she are waiting for you.

Delays & Cancellations

The average amount of time required by London Airport passengers to collect their luggage and clear customs is 30 minutes. Our drivers will always stay at the airport and wait for you for as long as required.

Whenever you make your London Airport transfer booking with Hackney Cars you can rest assured that you are dealing with one of the leading Private Hire companies in London. Established over 20 years and still run by the same experienced management team.

Key Points

Hackney Cars service is available 24 hours a day, 365 days a year.

Transfer to and from all London Airports – Heathrow, Gatwick, Luton, Stansted and London City.

All drivers are fully licenced and have undergone a thorough CRB check.

All drivers carry an official Public Carriage Office supplied ID badge.

All Hackney Cars vehicles are badged by Transport for London and fully licenced.

Flights are constantly monitored online to ensure trouble free London Airport collections.

All drivers have satellite navigation on board.

Payment must be made either in cash to the driver or pre-paid to Hackney Cars by either PayPal or card.

Hackney Cars welcomes business accounts.